The Interstate 64 Express Lanes turn 40 days old on Monday. Now, 10 On Your Side is getting a progress report.
The deadline for residents in Norfolk and Portsmouth to apply for a toll relief program for 2018 is fast approaching.
“It’s really having the economic effect that a lot of us were very concerned about early on.”
The goal is to ease congestion by moving about two of every 10 cars into the fast lane, according to VDOT.
The app is called 64ExpressLanes, and it provides information like toll estimates and historical rates for drivers.
The new tolls announced Thursday will take effect Jan. 1, 2018.
VDOT is testing the electronic tolling equipment that will be used charge drivers for using the lanes.
Equipment for the new express lanes on I-64 is up but there are still some uncertainties in the timeline to launch.
Just in time for New Years, the prices you pay to go through the Downtown and Midtown tunnels are about to go up.
A Portsmouth family got socked for a $9,000 toll bill, and said ERC hadn’t been helpful, so they called 10 On Your Side.
Customers will now receive one statement every 30 days that includes all trips in a 30-day period.
According to ERC’s survey, this would mean “no charge for a car with two or more people, including the driver.”
Signs will be in place and testing will begin on the new system in September, according to VDOT.
Chelsea Meade says the problems began when she was stationed on the USS Dwight D. Eisenhower.
July 3 marks a new billing system for pay by plate accounts.