Allegiant to service new nonstop flights from Norfolk to Florida

Credit: Allegiant Airways

NORFOLK, Va. (WAVY) — New year-round, nonstop flights to three Florida airports will be offered at Norfolk International Airport beginning this fall.

A news release from Allegiant Airways shows the flights will go to Orlando Sanford International Airport (SFB), St. Pete-Clearwater International Airport (PIE) and Fort Lauderdale-Hollywood International Airport (FLL).

Allegiant says the St. Pete-Clearwater flights are slated to start Oct. 4. The Fort Lauderdale-Hollywood and Orlando flights are expected to begin Nov. 17.

Norfolk International Airport said on Tuesday that introductory fares for a one-way ticket could be as low as $39 for flights booked before June 22.

“The average one-way fare in our system is around $75,” said Allegiant Spokesperson Jessica Wheeler.

Delta to resume nonstop flights from Boston to Norfolk

The Norfolk Airport Authority — along with officials from Allegiant — made a formal announcement Tuesday morning.

This is the second time Allegiant has offered flights from Hampton Roads. The company serviced flights at the Newport News/Williamsburg International Airport from 2011 until 2014.

10 On Your Side did some digging and found that the Federal Aviation Administration reported eight Allegiant Air, LLC incidents in 2016 ranging from an emergency landing, to a blown tire during take off, and turbulence that caused injuries. Allegiant did take steps to address those problems.

“At Allegiant, safety always has been and always will be our number one priority,” Wheeler said.

Allegiant is on the lower end of the American Consumer Satisfaction Index, but is climbing. ACSI ranks Allegiant seven out of 10 based on customer questionnaires about things like baggage handling, check in process, and complaints. But they took off, gaining nine percent over last year — higher than any other airline.

The biggest complaint 10 On Your Side saw online is that the airline has a strict no refund policy on flights and fees. Allegiant explained that’s because they never overbook and that’s one way they control costs. So if someone cancels or doesn’t show, they lose money.