Suffolk residents asked to report hurricane damage to FEMA

SUFFOLK, Va. (WAVY) — The Virginia Department of Emergency Management is asking Suffolk residents who suffered damage from Hurricane Matthew to call FEMA and register for assistance.

Officials say FEMA will be looking at how many Suffolk residents have registered and will use federal aid as part of their evaluation to determine whether or not the city will receive a disaster declaration for individuals, which was initially denied last week.

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Officials say city staff will reach out to those who have previously contacted Planning & Community Development and residents who have been working with Social Services to make sure they register their damages.

If you suffered damage during Hurricane Matthew, report it to FEMA at 1-800-621-FEMA. TTY users may call 1-800-462-7585. The phone lines are staffed daily from 7:00 a.m. to 10:00 p.m. EDT until further notice.

Residents should not use the web ( to register, as FEMA’s system will not recognize people from Suffolk, since the city is not currently part of the disaster declaration. You also do not need to visit a disaster recovery center.

Deputy Fire Chief Brian Spicer, Emergency Management Coordinator for the City of Suffolk, is asking citizens who suffered hurricane damage to immediately contact Planning & Community Development at 757-514-4150 so that their impact can also be included in the appeals process. The city must submit information for the appeals process by Wednesday, November 9.

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