Virginia’s online voter registration system overwhelmed on deadline day

VIRGINIA (WAVY) — The Virginia Department of Elections says the online voter registration system was slowed down Monday because of a rise in activity level.

Essentially, voters trying to register on Monday were being directed to a blank page. The problem was going on since about 3:00 p.m. Monday.

The deadline to register to vote was at 11:59 p.m. Monday. Officials say the deadline would not be extended, despite the issues.

In James City County, voters and employees at the registrar’s office were having a hard time accessing the system.

Edgardo Cortés, Commissioner for the Virginia Department of Elections, told 10 On Your Side that the system was slow and sometimes completely unresponsive because of “an unprecedented activity level.”

Cortés released a statement to 10 On Your Side Monday, which reads in full:

We are working to quickly make changes to that will allow voters to submit online registrations if they still need to register or update their information before tonight’s deadline. These changes will temporarily disable the ability to look at your existing voter record or conduct other business on the site. You should see the changes to the website shortly. If someone can’t get their form to submit using, they should wait a few minutes and try again.”

If you tried to register online and aren’t sure if your registration went through, call your local registrar.