VIRGINIA BEACH, Va. (WAVY) — More than 7,000 customers remained in the dark Tuesday, including 500 homes in Bay Colony, after high winds brought on by Hurricane Matthew knocked out service over the weekend.
Dominion Virginia Power says 3,500 workers, including contractors from 11 states, continued Tuesday restoring power statewide.
In Bay Colony, neighbors are going on day four without electricity.
Dominion Virginia Power estimates more than 100 trees fell in the neighborhood.
“The telephone poll snapped. The electrical was all down. It looked like spaghetti,” said Tina Schmitt.
Schmitt says trees fell on homes, cars and many trees on streets blocked access in and out of the neighborhood until Monday afternoon.
“There was no way out Sunday morning,” said Joey Ladner. “I had to ride my bike through the water up to my waste, climb over a tree and have someone pick me up.”
Power crews say the delay in restoring service is two-fold: overwhelming demand and obstacles still in the way.
More than 200,000 customers lost service in Virginia Beach at the height of the storm.
Portions of nearby Shore Drive remained closed Wednesday night due to flooding, which prevented crews from gaining access to some affected areas.
“After a storm like this, we still had strong winds into Sunday. We had flooding, we had difficult access,” said Brett Crable, director with Dominion.
Crable estimates power will be fully restored in Bay Colony by Wednesday evening and service restored citywide by Thursday at 11 p.m.
“We will not rest one moment until every customers lights are restored,” said Crable.