Chesapeake officials: Report home, business damage to the city right away

Houses along Culpepper Landing in the Deep Creek Area of Chesapeake are flooded on Oct. 10, 2016. (Photo: WAVY viewer Adrian Rodriguez)

CHESAPEAKE, Va. (WAVY) — The City of Chesapeake says if you have damage to your home or business from Hurricane Matthew, you should immediately take action.

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First, contact your insurance agent.

If you have flood insurance, visit for information on filing. If you need to buy flood insurance, Chesapeake officials say Flood Smart is an easy to understand source.

The city says it is offering assistance to people who cannot leave their homes in the neighborhoods of Culpepper Landing, Elmwood Landing and Mill Creek.

Officials say the city can provide transportation for residents to get vital items including formula and diapers, medicine, oxygen and food and water.

Report your damage to the City of Chesapeake by calling the Customer Contact Center at 757-382-2489. The deadline to report damage was originally 5 p.m. Wednesday. City officials tweeted Thursday that the deadline has been extended.

Officials say reporting damage to the city is critical.

If you help cleaning up, the Customer Contact Center should be able to help you find a volunteer resource.

Qualifying for federal assistance depends on if the city meets the damage thresholds for a Presidential Disaster Declaration. That depends on the amount of reported damage.

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Officials say damage reports need to be completed quickly because they will determine whether or not the city is eligible for all sorts of aid packages and reimbursements.