Official: Water back on in Suffolk neighborhood

Residents have been without water for more than four days

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SUFFOLK, Va. (WAVY) — Water has come back on for a Suffolk neighborhood that had been without it for more than four days.

Neighbors living in the Hobson area contacted WAVY News for help this weekend.

Milton Hill, president of the Hobson Artesian Well Association, said the water came back on around 10 a.m. Tuesday. Hill said some repairs are needed before the issue is fully fixed.

10 On Your Side talked to neighbors Monday about the water outage.

“We need our water, this is a very big inconvenience,” said Fonda Jordan, a single, working mother of three children. “I have to uproot my children,” she said.

On Tuesday, 10 On Your Side spoke with Gladys Mills, whose mother with Alzheimer’s was among those without water.

“When the caregiver called to let me know the water was on, I said, ‘Relief.’ I don’t have to pile these jugs in the car, bring them here,” she said.

Both she and Jordan have paid their water bills. She and other residents told 10 On Your Side the repairs took too long. Well Association Secretary Mary Hill said she had been waiting too.

“I didn’t have any water. My 95-year-old mother didn’t have any water,” she said.

Hill said the problem came from a resident tampering with a water line.

“It caused us to lose water pressure and when we went to the pump house where our well was there was valve cover gaskets that had blown because of the PSI pressure had exceeded the standard,” Hill said.

WAVY News talked the resident accused of causing the problem by tampering with the line. She denied that her actions caused the neighborhood to be without water.

A plumbing company said they came out on Monday after they were called and started working on the issue. A work slip shows they made repairs to the well system and noted two minor leaks.

“I’m hoping that it’s fixed and we’re not going to go through this ever again,” Mills said.

Before the water was restored, the association passed out cases of bottled water, which Hill said were donated by social services. She was also trying to work with local hotels to get rooms for families with children.

The association sent 10 On Your Side an estimate from the plumbing contractor showing the repairs cost $1,500.

Hill said paying the cost is a burden, because the association is not for profit, and some residents haven’t paid their water bill in years.

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