BETHESDA, Md. (AP) — U.S. regulators are issuing an official recall of Samsung’s Galaxy Note 7 phone because of the risk that its batteries can explode or catch fire.
Samsung says it has confirmed a few dozen instances of the problem, out of 2.5 million phones sold. Samsung promised replacement devices, but that was put on hold while regulators reviewed the situation.
The recall comes at a crucial time for Samsung, as its rival Apple just announced its own latest versions of the iPhone. The Note series is one of Samsung’s most expensive, and demand for the phone had been high.
All Samsung Galaxy Note 7 smartphones sold before September 15 are part of the recall. If you own one, contact your wireless carrier or the place you purchased the phone, call Samsung toll-free at 844-365-6197 or go to samsung.com
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