US regulators: Official recall of 1M Samsung Note 7 phones

FILE - In this July 28, 2016, file photo, the Galaxy Note 7, foreground, is displayed in New York. In a statement issued Friday, Sept. 9, 2016, the U.S.  Consumer Product Safety Commission said owners of the Galaxy Note 7 smartphones should turn them off and stop using them because of the risk that their batteries can explode. (AP Photo/Richard Drew, File)
FILE - In this July 28, 2016, file photo, the Galaxy Note 7, foreground, is displayed in New York. In a statement issued Friday, Sept. 9, 2016, the U.S. Consumer Product Safety Commission said owners of the Galaxy Note 7 smartphones should turn them off and stop using them because of the risk that their batteries can explode. (AP Photo/Richard Drew, File)

BETHESDA, Md. (AP) — U.S. regulators are issuing an official recall of Samsung’s Galaxy Note 7 phone because of the risk that its batteries can explode or catch fire.

Samsung already has voluntarily recalled the devices, but the U.S. Consumer Product Safety Commission is stepping in on a formal recall.

Samsung says it has confirmed a few dozen instances of the problem, out of 2.5 million phones sold. Samsung promised replacement devices, but that was put on hold while regulators reviewed the situation.

The recall comes at a crucial time for Samsung, as its rival Apple just announced its own latest versions of the iPhone. The Note series is one of Samsung’s most expensive, and demand for the phone had been high.

All Samsung Galaxy Note 7 smartphones sold before September 15 are part of the recall. If you own one, contact your wireless carrier or the place you purchased the phone, call Samsung toll-free at 844-365-6197 or go to samsung.com

Photo courtesy: CPSC
Photo courtesy: CPSC

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