Norfolk Admirals confirm data breach exposing customers’ information

NORFOLK, Va. (WAVY) — Officials with the Norfolk Admirals hockey team have confirmed there was a data breach against their customers.

The Norfolk Admirals Vice President Joe Gregory tells a hacker got into the Admirals system and obtained email addresses, names and home addresses. The breach did not include sensitive credit card or bank account information.

Gregory first learned of the breach on Wednesday afternoon after a customer was alerted by an identity theft company.

A man, who identifies himself as @Gift2Death on Twitter, confirmed to he is behind the hack of the Admirals website.

The hacker said through Twitter, “…it was strange that such a large website with so many customers in a database that were vulnerable to so simple and quick hacking.”

The hacker called himself a “gray hat.” He said sometimes he contacts a company to inform it of a security breach, and other times he leaks information without warning. In this case, the hacker said he did contact the Admirals to let them know he had access to the system. Gregory said he was not aware of @Gift2Death making contact with the organization.

Gregory said the data breach affects people who might have had an Admirals account for a newsletter or kids club. He explained, financial information isn’t stored in the Admirals system because it goes through third party vendors.

“If you were to buy tickets online, that’s processed through Ticketmaster,” said Gregory. “So this isn’t a situation where you bought tickets to Saturday’s game, and someone has your credit card information, because that doesn’t go through us.”

The hacker told thousands of users information was leaked. But, after having their online security company investigate, Gregory said they could only verify 250 actual accounts.

Gregory said additional safety measures have been added to prevent a breach from happening in the future.

“The good thing is, we’re more secure today than we were yesterday,” said Gregory.


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