VIRGINIA BEACH, Va. (WAVY) — A Virginia Beach business suddenly closed last week, leaving customers frustrated and out of money.
A local management company told WAVY.com Bounceeez’s owners locked up and walked out last week.
“We had been to Bounceeez. We really enjoyed it,” Kate Lee said. But her feelings about Bounceeez changed Monday when she realized the business off Lynnhaven Parkway had shut down.
She made calls last week to check on plans for her daughter’s birthday party, scheduled for Saturday, June 27. She never got a response from the business. Then Lee heard through friends the bounce house had closed.
A sign on the door reads:
As of June 16, 2015 the landlord has taken possession of 2682-A Dean Drive leased by Brandy Thompson, owner of Bounceeez. If you have any questions please call 757-461-6867. No person is allowed to enter without authorization.
WAVY.com learned the sign was put up by Atlantic Asset Management Group Inc. out of Norfolk.
William Summs is the building’s owner and the management group’s president. He told WAVY News the Bounceeez owners were a couple months behind on rent. Summs said he was trying to work with owner, Brandy Thompson, and her husband. Last Monday, Summs said they found the owners had left and taken everything inside.
Summs said parents with party deposits down and pre-purchased coupons have been calling his office all week.
On Wednesday, Atlantic Asset Management had crews cleaning the space up to get it in order to lease to a new tenant. Judy Scott was helping with the clean up and said people had been coming by all day hoping to take their kids to the bounce house or use their “daily deal” coupons for Bounceeez.
“We had a grandmother come. She had been waiting to use her Groupon,” Scott said. “So she came by with her six grandchildren and found me in here cleaning.”
Lee spent $100 on a SaveLocal.com coupon for her daughter’s birthday party. She also paid Bounceeez a $50 deposit. She added, when she booked the party a month ago, several party time slots were already taken.
“I think it’s almost more upsetting just that they were selling coupons a month out, if they already knew they were behind on their rent,” Lee said. “To take $100 for this party, to take the $50 deposit, and then not have a call ahead of time?”
Summs said refunds and deposits fall back on the owners. WAVY.com has reached out to the Bounceeez owners through their Virginia Beach attorney. Neither of our phone calls have been returned as of late Thursday.
Multiples sources have also told WAVY.com Thompson and her husband are opening up a new business in Virginia Beach. WAVY.com is working to learn more details about that.
In the meantime, multiple businesses in the community have stepped up to help those who lost money when Bounceeez closed.
The owner of “The Bounce House,” which has several locations across Hampton Roads, told 10 On Your Side he will honor the Bounceeez customers’ party deposits, as well as Groupons. Click here for a list of locations and contact information.
Kim Teixeira, who owns Sylvan Learning in Chesapeake, said she would also honor deposits parents made to Bounceeez for a birthday party.
Teixeira said Sylvan offer lego robotics birthday parties as part of their focus on science, technology, engineering, and math. If you’re interested, call Sylvan Learning in Chesapeake at 757-548-1247.
“I don’t want anything to stop them from having a party for their little one,” Teixeira said.