Time Warner Cable has widespread outages

FILE - In this Feb. 2, 2009 file photo, a Time Warner Cable truck is parked in New York. Time Warner Cable Inc. on Thursday, Aug. 5, 2010, reported higher second-quarter earnings as more customers signed up for digital cable TV, Internet and phone services. Advertising revenue jumped, driven in part by a rebound in automotive ads. (AP Photo/Mark Lennihan, file)
FILE - In this Feb. 2, 2009 file photo, a Time Warner Cable truck is parked in New York. Time Warner Cable Inc. on Thursday, Aug. 5, 2010, reported higher second-quarter earnings as more customers signed up for digital cable TV, Internet and phone services. Advertising revenue jumped, driven in part by a rebound in automotive ads. (AP Photo/Mark Lennihan, file)

NEW YORK (AP) — Time Warner Cable says a problem that occurred during routine maintenance caused a nationwide outage of its Internet service for hours on Wednesday morning.

The company says it is still investigating the cause of the problem, which occurred with its Internet backbone, the paths that local or regional networks connect to in order to carry data long distances.

The company says the problem affected all of its markets and started at 4:30 a.m. and was largely restored by 6 a.m., and updates continue to bring all customers back online. The outage sparked widespread complaints on social networks.

Time Warner Cable, which is being acquired by rival cable company Comcast, has about 11 million subscribers nationwide.

Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

blog comments powered by Disqus