VIRGINIA BEACH, Va. (WAVY) – A group of residents from a Virginia Beach apartment complex called WAVY.com for help Monday.
The City of Virginia Beach Code Enforcement Department said a fresh water supply line to a toilet broke in a unit at Seashell Apartments on 23rd Street. An inspector went out to the complex on Monday and gave a notice to the landlord, Rustom Irani, saying the water damage needed to be fixed within 48 hours.
Residents said they called the City themselves Monday morning. The pipe leaked late Friday night and they have been living in poor conditions ever since.
“I mean, it was standing water all weekend,” said Barbara Ross, whose apartment was affected.
Ralph Disney said he called 911 on Friday when he saw the water flowing from his bathroom.
“We had to actually call the fire department and tell them to pump water out of the apartment,” Disney said.
The fire department did end up responding to the call and helped vacuum water out of the apartment. With the help of firefighters, residents said they’ve had to do all the work themselves.
“Everyone’s been trying to work together,” Ross said.
WAVY.com spoke to landlord Rustom Irani at the complex when he went out to meet the insurance company and Servpro, the company that’s been hired to clean up.
“They’re working,” Irani said. “It’s been going on since Monday morning. They’ve been there trying to clean up the place.”
Irani said he found out about the leak around 2 a.m. Saturday. He claims he’s had crews working on the water damage, while residents said they’ve done it all themselves.
The Servpo of Portsmouth told WAVY.com that a contract was signed late Tuesday afternoon. He immediately sent several employees to start the emergency work.
City Code Enforcement inspectors said they will be back at Seashell Apartments in 48 hours. If the conditions aren’t better, the units will be vacated and court action will be taken.