DMV investigates Norfolk car dealership

NORFOLK, Va. (WAVY) — The Virginia Department of Motor Vehicles is investigating a car dealership in Norfolk, and now the business has been placed on the off-limits list for all Navy personnel.

After reports of law enforcement vehicles outside Victory Lane Motors Monday afternoon, Spokeswoman Sunni Brown confirmed Virginia DMV law enforcement agents were conducting a search at the Virginia Beach Boulevard dealership.

“To be more specific, they were looking for anything in terms of titles, bills of sale loan applications, and appraisals,” Brown said Tuesday. “The search was requested in relationship to a number of offenses obtaining documents when not entitled, altering or forging certificates of registration.”

WAVY.com obtained the search warrant that was filed. It details some of the complaints against Victory Lane Motors, like one from October 2013 when a couple traded a 2013 Jeep Compass for a 2009 Honda Accord and 2004 Dodge SRT-4. The trade allowance was $23,850, and Victory Lane allegedly wrote a bad check for the amount.

Document: Victory Lane Motors Search Warrant

There’s another complaint from the very next month when a man purchased a 2007 Nissan Sentra for $9,489.91. Victory Lane Motors was supposed to pay $4,500 toward that amount, and it was reportedly never paid.

There’s a list of other people who purchased vehicles from the dealership in February and March of this year and the payoffs to their banks never went through. More specifically the documents state nearly $311,000 that hasn’t been paid off.

“There were a number of complaints, actually, against this dealership, which prompted DMV law enforcement to investigate,” Brown said.

On Tuesday, the Navy announced Victory Lane Motors had been placed on the off-limits list for all Navy personnel in the Hampton Roads area, following reports of the establishment defrauding its customers. The Navy press release said officials at Joint Base Langley-Fort Eustis had also placed the business off-limits to Army and Air Force personnel.

To date, more than 20 service members have been identified as possible victims of the dealership’s practices, the Navy release stated.

Jeremy Harris is one of the service members that has filed a complaint against Victory Lane Motors. He bought a used truck in August 2013 that started having problems about a week later. He returned it and was without the truck for two months. In that time, Navy Federal Credit Union started calling him and writing letters saying they didn’t have a title. Harris said checks from the dealership to his credit union bounced. While he doesn’t have the used truck anymore, legally he still has to make monthly payments on it.

“Now I’m paying for a truck that I don’t even have, I don’t even know where it is,” said Harris. “Wasting $20,000 dollars.”

While no charges have been filed against the dealership, at this time, the investigation is ongoing. Brown said agents are interested in speaking with anyone who has interacted with the business in the following ways:

  • If you’ve purchased a vehicle from the dealership and never received a title
  • If you’ve placed a vehicle on consignment there
  • If you’ve returned a car after purchasing it there

The best number to contact DMV agents is 757-455-0881.

And no further information has been released. Stay with WAVY.com for updates on this developing story.

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