Hampton VA has long waits for new patients

Review on deaths at Hampton Veterans Affairs

(Associated Press) Veterans Affairs medical centers have come under criticism for long wait times for care. Here is a list of the facilities with the longest average waits as of May 15 for new patients seeking primary care, specialist care and mental health care, according to audit results released Monday. The Department of Veterans Affairs released the audit after reports that some VA hospitals were manipulating records to hide excessive wait times that new patients faced in getting appointments.

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NEW PATIENT PRIMARY CARE LONGEST AVERAGE WAIT TIME:

1. Honolulu, Hawaii: 145 days

2. VA Texas Valley Coastal Bend HCS, Harlingen, Texas: 85 days

3. Fayetteville, North Carolina: 83 days

4. Baltimore HCS, Maryland: 81 days

5. Portland, Oregon: 80 days

6. Columbia, South Carolina: 77 days

7. Central Alabama Veterans HCS, Montgomery, Alabama: 75 days

8. Providence, Rhode Island: 74 days

9. Salt Lake City, Utah: 73 days

10. Richmond, Virginia: 73 days

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NEW PATIENT SPECIALIST CARE AVERAGE WAIT TIME:

1. VA Texas Valley Coastal Bend HCS, Harlingen, Texas: 145 days

2. El Paso, Texas: 90 days

3. White City, Oregon: 88 days

4. Clarksburg, West Virginia: 86 days

5. St. Louis, Missouri: 86 days

6. Middle Tennessee HCS, Nashville, Tennessee: 71 days

7. Durham, North Carolina: 69 days

8. Hampton, Virginia: 68 days

9. Mountain Home, Tennessee: 67 days

10. VA Central Western Massachusetts HCS, Leeds, Massachusetts: 67 days

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NEW PATIENT MENTAL HEALTH CARE AVERAGE WAIT TIME:

1. Durham, North Carolina: 104 days

2. Clarksburg, West Virginia: 96 days

3. Amarillo, Texas: 61 days

4. El Paso, Texas: 60 days

5. Erie, Pennsylvania: 57 days

6. Central Alabama Veterans HCS, Montgomery, Alabama: 57 days

7. White City, Oregon: 57 days

8. VA Texas Valley Coastal Bend HCS, Harlingen, Texas: 55 days

9. Hampton, Virginia: 54 days

10. Dallas, Texas: 50 days

Results broken down by facility:

http://www.va.gov/health/docs/VAMCPatientAccessData06092014.pdf

Results broken down by region/facilities that need further review:

http://www.va.gov/health/docs/VISN6FACTSHEET140609.pdf

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